Reference

miotto Privacy Policy for Indonesian Accounts

Your DANA, OVO, GoPay and QRIS details stay connected to the account records needed for wallet status and cashier checks.

Clear data purposesWallet record controlsAccount access requests
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miotto miotto Privacy Policy for Indonesian Accounts
CONTACT PATHS

Get Privacy Help Beside Account Support

A direct support route helps you ask about a wallet record, device cookie or account detail without explaining the same issue repeatedly.

Account data request Ask us to confirm which account details we hold, such as your phone verification record or sign-in contact, using the support path beside the login area.
Wallet record query For DANA, OVO, GoPay or QRIS records, send the payment reference and date through support; we use those details to locate the relevant cashier event.
Cookie or device concern Tell us when a mobile browser or desktop session behaves unexpectedly. We can use the device path and cookie setting you describe to assess the privacy request.
DATA CONTROLS

What We Do With Your Privacy Requests

Our handling process links each request to the account step or device event it concerns, rather than treating every message as a general query.

Account creation

When you open an account, we use the supplied contact details for login and phone verification. We do not ask for a wallet password to create a payment status record.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account events may carry reference numbers. We use those numbers for matching, support checks and account records.

Cookies

Cookies can keep a session open and remember a browser choice. You can adjust cookie controls in your browser, although some account paths may then need another sign-in.

Device signals

We may log device type, browser version and connection details to detect unusual access. These signals help us investigate a login concern without collecting wallet credentials.

Retention periods

We keep records only for the operational, security or legal purpose that requires them. When that purpose ends, deletion or anonymisation follows the applicable retention process.

Change requests

You can ask for correction, access or deletion through support. We may verify your account contact first, then explain what can be changed under local law.

Privacy Policy Answers For miotto Accounts

These Privacy Policy answers focus on the account, wallet and device questions you may search before opening an Indonesian account. Each answer describes the request path we use and the local-law condition that can affect access, correction or deletion.

It covers account contacts, phone verification, device signals, cookies, payment references, support messages and retention. It explains why we use those records and how you can ask about them.

No. Our Privacy Policy concerns the payment reference and status needed for a cashier check, not your DANA or OVO wallet password. Never send a wallet password through support.

Phone verification connects the account contact to the sign-in step and helps us assess access requests. We may use that record when confirming an account query where local law permits.

Yes, send an access request through the support path beside login. We may confirm your account contact first, then provide the records available under this Privacy Policy and local law.

Describe the account detail you want corrected or deleted through support, using the contact linked to your account. We assess the request against retention duties and where local law permits.

Yes. It covers cookies and device signals used for sessions, security and browser settings. You can adjust cookies in your mobile browser, though a later login may be required.

The period depends on the record’s operational, security or legal purpose. DANA, QRIS, bank transfer and virtual account references may remain while a status query or applicable duty requires them.

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